After much agonizing over the hardwood floor decision (2,000 square feet of it) we finally found Michel. He was extremely knowledgeable and patient, and took the time to really educate us about HW floors. He helped us make the best decision for our home, not for his business. In the end, we ordered gorgeous HW floors from Michel at a great price. Materials arrived last Friday, on schedule, and we are so anxious to see the installed product!